Help
Questions
The things people ask most. Anything else, email me at info@littlemomentscoffee.com.
Your coffee
Why isn’t my coffee posted the day it’s roasted?
Freshly roasted coffee keeps releasing gas for a few days, and it tastes better once it has settled. So I roast on a Monday, let it rest, and post it on the Wednesday. It arrives ready to brew.
Which grind should I choose?
Whole bean stays freshest, if you have a grinder. If not, choose the way you brew: Espresso for an espresso machine, Filter/V60 for pour-over or a filter machine, Cafetière for a French press, and Moka pot for a stovetop pot. My brew guides have a recipe for each.
How should I store it?
Keep it sealed in its bag, in a cool, dark cupboard. Not the fridge: the moisture dulls the flavour. It’s at its best in the weeks after roasting, so buy little and often.
What does “Roasted for” mean?
Each coffee is roasted to taste its best a certain way. “Espresso” coffees are lovely black or with milk; “Filter” coffees are lighter and suit pour-over or a cafetière. Some, like the Costa Ricas, work well both ways.
Are all your coffees single origin?
Yes. Every coffee comes from one place, and I never blend. A coffee plant takes around five years before its cherries are ready to pick, and I don’t want any of that diminished in a blend.
How is After Hours decaffeinated?
With the sugarcane process. In Colombia, the green beans are gently washed with a natural compound made from fermented sugarcane and mountain spring water, which lifts out the caffeine and leaves the flavour behind.
Orders and delivery
When will my order arrive?
I roast every Monday and post every Wednesday. Orders placed by Sunday go into that week’s roast. Delivery then takes 2–4 working days to the UK and 3–5 to Ireland. See delivery for Europe and North America.
How much is delivery?
The UK: £3.95, free on orders over £30. Ireland: €4.60, free on orders over €40. Europe: £9.95. North America and the rest of the world: £23.99.
Who delivers it?
An Post, Royal Mail or DPD, depending on where it’s going.
Something’s wrong with my order.
I’m sorry. Email me at info@littlemomentscoffee.com and I’ll put it right. See also returns and refunds.
Cafés and businesses
Do you supply cafés, restaurants and offices?
Yes, with no minimum order: I’m here to support every business, big or small. I also offer barista training, coffee menu development and equipment support, from guidance to a full package. Apply for a trade account and I’ll reply within 48 hours to arrange samples.